Privacy Statement and Terms of Use

Part-1: Privacy Policy

1. is an online search portal primarily engaged in the business of providing information to users/members about various branded and generic medicines available in India.

2. provides a range of internet based services/information to their users/members like price comparison of branded medicines, generic medicines, laboratories tests etc. to its users/members and other services including classified ads and other forms of advertisements/ third party offers to its clients/users.

3. For providing its full range of services may require specific personal information from its users/members. will not review, share, distribute, or reference any such User data except as provided in the Terms of Use, or as may be required by law. Individual records of User data may be viewed or accessed only for the purpose of resolving a problem, support issues, or suspected violation of the Terms of Use, or as may be required by law. We would take all reasonable precautions for maintaining confidentiality of data.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information may collect and use Users personal information for the following purposes, but not limited:

- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.

- To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

- To improve our Site: We may use feedback you provide to improve our products and services.

- To process payments: We may use the information Users provide about them when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

- To share your information with third parties: We may share or sell information with third parties for marketing or other purposes.

- To run a promotion, contest, survey or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.

- To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Third party websites

Users may find advertising or other content on our website that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.


Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Compliance with children's online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 18, and no part of our website is structured to attract anyone under 18.

Changes to this privacy policy has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Part-2: Terms of Use

1. These Terms of Use, constitute a legal and binding contract between you the User (whether you are a visitor or a User or a client) and for agreeing the terms and conditions for use of Services hosted and managed remotely through the Website, www.

2. The Agreement is published in compliance of, and is governed by the provisions of Indian law, including but limited to: (a) the Indian Contract Act, 1872, (b) the (Indian) Information Technology Act, 2000, and (c) the rules, regulations, guidelines and clarifications framed thereunder, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the "SPI Rules"), and the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011 (the "IG Rules").

3. All Brands appearing on SastiMedicine are the property/brands/copyright of the respective owners and we do not claim any rights over them. Prices and information on these pages are subject to change without notice.

4. The data provided on this website is source of information only and is not intended for trading purposes. Though maximum care has been taken to verify the data on this website, its cent per cent authenticity cannot be guaranteed for, as we are solely dependent on other external sources for getting the information.

5. A condition of the User/visitor/client's use of and access to the Website and to the other services provided by SastiMedicines to Users (together with the Website, the "Services") is the User's acceptance of this Agreement. Any User that does not agree with any provisions of the same is required to leave this computer resource / the Website immediately and immediately discontinue use of all other Services.

6. recommends that you must read the terms of use carefully. YOUR USE OF SERVICES ON THE WEBSITE MEANS YOU ARE CONSENTING TO THIS AGREEMENT. authorizes the User to view and access the content available on or from the Website solely for visiting, ordering, receiving, delivering and communicating only as per this Agreement. The contents of the Website, information, text, graphics, images, logos, button icons, software code, design, and the collection, arrangement and assembly of content on the Website , are the property of SastiMedicine and are protected under copyright, trademark and other laws. User shall not modify the SastiMedicine Content or reproduce, display, publicly perform, distribute, or otherwise use the SastiMedicine Content in any way for any public or commercial purpose or for personal gain. Multiple people are not permitted to share the same/single log-in.

8. The content on the site is presented in a summary form, is general in nature, and is provided for informational purposes only. The content is not intended in any way to be a substitute for professional medical advice. Always seek the advice of your physician or any other qualified health practitioner for any questions that you may have regarding a medical condition. Neither the content nor any other service offered by or through website is intended to be a substitute for medical diagnosis or treatment. Never disregard medical advice or delay in seeking it because of something you have read on the website.

9. does not recommend or endorse any specific test, products, or procedures that may be mentioned on the Website. Any opinions expressed on the website are the opinions of the authors/advertisers. does not assure any liability for the contents of any material provided on the Website. Reliance on any information provided by, its health experts, or other visitors to the Website is solely at your own risk. assumes no liability or responsibility for damage or injury to persons or property arising from any use of any product, information, idea, or instruction contained in the materials provided to you. reserves the right to add or change or discontinue, at any time, any aspect or feature of this Website.

10. Sellers/Clients must be legally able to sell the item(s) such Seller offers for sale on/through . Sellers must ensure that the offered items do not infringe upon the intellectual property, trade secret or other proprietary rights or rights of publicity or privacy rights of third parties. The description of the item must not be misleading and must describe actual condition of the product. If the item description does not match the actual condition of the item, the Seller agrees to refund any amounts that such Seller may have received from the buyer.

11. The Sellers represent and confirm that such Seller shall be the sole and exclusive legal owner of all items, goods or products of any description that they wish to offer for sale on Sellers shall have absolute right, title and authority to deal in and offer for sale such items, goods or products. Sellers shall not, either alone or in conjunction with other Sellers, manipulate or attempt to manipulate the prices of any item or services being sold or purchased on the Website.

12. Users shall at all times ensure full compliance with the applicable provisions of the Drugs and Cosmetics Act, 1940, the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954 and rules thereunder as applicable and as amended from time to time and also all applicable laws, rules and regulations (including, but not limited to sales tax/ VAT, income tax, octroi, service tax, central excise, custom duty, local levies etc.) regarding your use of Service and purchase, solicitation of offers to purchase, and sale of items or services on the Website. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including Drugs and Cosmetics Act, 1940, the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954 or regulations for the time being in force.

13. All disputes are subjected to Jalandhar Jurisdiction only.

14. From time to time, Sellers shall be responsible for providing information relating to the items or services offered by such Seller. In this connection, Sellers undertake that all such information shall be accurate in all respects. Sellers shall not exaggerate or over emphasize the item-specifics of such items or services so as to mislead other Users in any manner. Sellers shall not offer any habit forming or narcotic medications, also known as scheduled drugs or controlled substances in some countries.

15. You do hereby grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to exercise the copyright, publicity, and database rights (but no other rights) You have in Your information, in any media now known or not currently known, with respect to Your information to enable to use the information for the purpose of providing the Services.

16. is only a platform through which patients/users may find and interact with Sellers for their transactions. is not and cannot be a party to control in any manner any transaction between the patients/users of the Website and the Sellers.

17. All commercial / contractual terms are offered by and agreed to between buyers and sellers alone. The commercial / contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to goods and services and after sales services related to goods and services. does not have any control or determines or advises or in any way involves itself in the offering or acceptance of such commercial / contractual terms between buyers and Sellers.

18. does not make any representation or warranty as to the item-specifics (such as legal title, creditworthiness, identity, etc.) of any of the Sellers. You are advised to independently use Your best judgment in that behalf.

19. SastiMedicine is not responsible for any non-performance or breach of any contract entered into between buyers and Sellers. SastiMedicine cannot and does not guarantee that the concerned Seller will perform any transaction concluded on/through the Website. SastiMedicine shall not and is not required to mediate or resolve any dispute or disagreement between buyers and Sellers. SastiMedicine does not make any representation or warranty as to the item-specifics (such as quality, quantity, worth, marketability, etc.) of the items or services proposed to be sold or offered to be sold or purchased on the Website. In particular, SastiMedicine does not implicitly or explicitly support or endorse the sale or purchase of any items or services on the Website. SastiMedicine accepts no liability for any errors or omissions, whether on behalf of itself or third parties.

20. SastiMedicine may, at its sole discretion, suspend User's ability to use or access the Website at any time while SastiMedicine investigates complaints or alleged violations of this Agreement, or for any other reason. If Users find any wrong information on the Website in relation to such User, they can correct it themselves or contact SastiMedicine immediately for such corrections. SastiMedicine shall have no liability or responsibility in this regard.

21. SastiMedicine reserves the right to terminate/hold any account in cases:

• A User breaches any terms and conditions of this Terms of Use or privacy policy;

• SastiMedicine is unable to verify or authenticate any information provided to SastiMedicine by a User; or

• SastiMedicine believes in its sole discretion that User's actions may cause legal liability for such User, other Users or for SastiMedicine or are contrary to the interests of the Website.

22. SastiMedicine does not charge any fee for browsing and buying on the Website. The User agrees to make all payments directly to the respective Seller for purchase of products from such Seller. SastiMedicine is not responsible for any loss or damage caused to User during this process as these third parties are beyond the control of SastiMedicine. These payments could be collected personally from the User by the concerned Seller.

23. Each User / member/seller of is solely responsible for payment of all taxes, legal compliances, statutory registrations and reporting. SastiMedicine is in no way responsible for any of the taxes.